iLLumoo’s Website Privacy Policy
How we Protect your Personal data
Our privacy policy explains how we process your personal data and what we use it for.
Information Collection and Use
We collect information from our users when they register to download information products or services, or when they request a consulting service. iLLumoo BVBA is the sole owner of the personal information collected from this site and our other website properties.
Sharing and Usage
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services agreed with you.
Information Product Download
In order to download our free information products, users have to complete an online registration form. During registration, a user is required to give contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest.
Why did you receive an email from us?
If you received a mailing from us,
(a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in") or
(b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.
From time to time we send out marketing emails to individuals in organisations using their company email address obtained from data provided by legitimate sources. When we send out unsolicited emails of this kind we always provide transparent information about our company with an immediate and easy way to unsubscribe. If you have received an email of this kind from us, this is because we believe that your organisation would benefit from our services.
How can you stop receiving an email from us?
Each email sent contains an easy way for you to cease receiving an email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email, or contact our office on +32 3 216 15 44.
Cookies
A cookie is a small text file written to a user's hard drive that contains the User ID. The cookies do not contain any personal information about users. The use of cookies is now widespread. The reason we use cookies is to save our users time on the site (so that users do not have to log in with a password more than once). If a user sets up his browser to reject the cookie, he or she may still use the site although functionality will be impaired.
Cookies and Web Beacons
To ensure that our website is well managed and to facilitate improved navigation within the site, we or our service provider(s) may use cookies (small text files stored in a user's browser) or web beacons (electronic images that allow the website to count visitors who have accessed a particular page and to access certain cookies) to collect aggregate data. We may use such devices to track information on our systems and identify categories of visitors by items such as IP address, domain, browser type and pages visited. This information is reported to our webmasters who use the information to analyse the number of visitors to different areas of the site and to make sure that our website is serving as a useful, effective information source. Neither cookies nor web beacons collect personal information such as your name or email address. Cookies can be rejected; however, under specific circumstances, visitors may be denied access to some parts of our site if their browsers reject cookies.
Cookies for Google analytics
We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
The cookies on our site are for Google Analytics. These are known as 'performance cookies'. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.
Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.
Cookies contain information that is transferred to your computer's hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.
More about Performance cookies
'Performance' cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and measure how effective our website is.
We use performance cookies to…
- Provide statistics on how our website is used
- Help us improve the website by measuring any errors that occur
- Test different designs of our website
- Cookies we have defined as 'Performance' cookies will NOT be used to…
- Gather information that could be used to advertise products or services to you on other websites
- Remember your preferences or username beyond your current visit
- Target adverts to you on any other website
In some cases, some of these cookies are managed for us by third parties, but we don't allow the third party to use the cookies for any purpose other than those listed above.
Using our site indicates that you accept the use of 'Performance' cookies.
Disabling Cookies
All recent versions of popular browsers give users a level of control over cookies. You can set your browser to accept or reject all, or certain, cookies. This is usually set through your privacy settings. You can also set your browser to prompt you each time a cookie is offered. For further guidance on disabling cookies via your specific browser visit http://www.aboutcookies.org/.
Website Log Files
We use IP addresses of visitors to our website to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use.
Links
This website contains links to other sites. Please be aware that iLLumoo BVBA is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these third party sites. This privacy statement applies solely to information collected by this Web site.
Surveys & Competitions
From time-to-time, our site requests information from users via surveys or competitions. Participation in these surveys or competitions is completely voluntary and the user, therefore, has a choice whether or not to disclose any information requested. Information requested may include contact information (such as name and delivery address) and other demographic information. Contact information will be used to notify users of the results of surveys and competitions.
Security
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
If you have any questions about the security and privacy of your data at our website, please contact us by telephone at +32 3 2161544 or by email: info@illumoo.com